McLeod Pacific Investments Pty Ltd and its Localbitcoins.com trading handle Bitcoin_Cam and its employees (hereinafter, “the Company”, “we”, “us” or “our”) are committed to protecting and respecting your privacy to our best practice level. We are also subject to the Australian Privacy Act 1988 and the Australian Privacy Principles (APP’s) which form part of that Act, which you can read here.
We regard “Personal Information” as information which identifies you personally or by which your identity can reasonably be ascertained for the purposes of KYC (Know Your Customer) prior and during a trade. This will include your name, address, e-mail address, and other contact details.
- The Personal Information which we may collect about you and how it may be used;
- How your Personal Information may be disclosed to third parties;
- Your ability to access, correct, update and delete your Personal Information; and
- The security measures we have in place to prevent the loss, misuse, or alteration of Personal Information under our control.
Gathering and Use of Personal Information
We may collect your Personal Information if you use this website, or open and/or perform any trades on localbitcoins.com with our trading handle Bitcoin_Cam. We may also collect Personal Information about you from recordings of telephone conversations between us and you (or your representatives) and from publicly available registers.
The majority of Personal Information we collect is required by us to meet our legal and regulatory obligations (eg, information required to verify your identity). Where not required by law or other mandatory requirements, the Personal Information we collect is required in order for us to provide our services in a manner that makes the trade secure for both parties.
Personal Information we collect may include: your name; your photographic identification; your address; your phone number; your e-mail address; your banking details including account numbers; your date of birth; and information about your Transactions.
Your Personal Information is then used for the following purposes:
- Enable you to complete Trades on localbitcoins.com;
- Correspondence with you in relation to your Account and your Transactions;
- Ongoing analysis of our services;
- As required for legal and regulatory purposes, including for dispute resolution purposes;
We do not use your Personal Information for the uses of marketing by third parties.
At no stage are you obliged to give your Personal Information to the Company, but if you choose not to do so, we may not be able to provide our services, or your access to our services may be restricted.
We may collect information about your computer including, where available, your IP address, operating system and browser type for system administration and security screening for customers who use VPN services, TOR, or any other similar service. This is only used to clarify that you are abiding by the terms of trade and this does not identify any individual.
Disclosure of Personal Information
We may make available the Personal Information that you provide to us or our agents or representatives, for these purposes. We may share Users’ Personal Information with financial institutions or insurance companies as required for the purposes of the Company’s dealings with those institutions, and with other companies in the case of a merger, divestiture, or other corporate re-organization.
Access and Changing of Personal Information
You have the right to access the Personal Information we hold about you and to require the correction, updating and blocking of inaccurate and/or incorrect data by sending an email to us. We will usually respond to your request within 7 days. You may also request the deletion or destruction of your Personal Information, your Account details or your Transaction details by sending an email to us. The Company will act on your request only when it is not inconsistent with its legal and regulatory obligations and compliance procedures. Upon your written request, we will inform you of the use and general disclosure of your Personal Information. Depending on the nature of your request, there may be a minimal charge for accessing your Personal Information.
We take reasonable steps to protect your Personal Information from misuse, loss, unauthorised access, modification or disclosure, including implementing appropriate security measures. The security measures in place will, from time to time, be reviewed in line with legal and technical developments. However, we give no guarantee that such misuse, loss, unauthorised access, modification or disclosure will not occur.
Retention of Personal Information